Privacy Policy

1. Commitment to Privacy

At AU Business Loan Compare ("we", "us"), we recognize that your privacy is paramount. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy outlines how we collect, use, disclose, and store your data when you use our website to compare business finance options.

2. Information We Collect

We only collect information that is reasonably necessary for us to refer you to lenders and facilitate your loan inquiry. This includes:

A. Identity and Contact Data

• Full Name
• Email Address
• Phone Number

B. Business and Financial Data

• Australian Business Number (ABN) or ACN
• Business Name and Entity Type
• Trading history duration
• Annual turnover estimates and loan amount requested

C. Technical Data

We automatically collect IP addresses, browser types, and device information to ensure website security and functionality.

3. How We Use Your Information

By submitting your information on our website, you expressly authorize us to:

• Assess your inquiry and match it with appropriate lenders in our network.
• Disclose your personal and business details to these lenders so they may contact you directly with a quote.
• Contact you via phone, email, or SMS to verify your details or assist with your application.

4. Disclosure to Third Parties

To provide our service, we must share your data with external parties. These may include:

• Lending Partners: Banks, non-bank lenders, and fintech finance providers within Australia.
• Finance Brokers: Licensed brokers who assist in finding the best rate.
• Service Providers: IT, CRM, and marketing providers who assist our operations.

We do not sell your personal data to unrelated third parties for marketing purposes unrelated to business finance.

5. Credit Reporting

AU Business Loan Compare is a referral service, not a lender. We do not access your credit report.

However, the lenders we refer you to may conduct a credit check with a Credit Reporting Body (CRB) such as Equifax, Illion, or Experian. They must obtain your separate consent before doing so. Please review the privacy policy of any specific lender you engage with regarding their credit reporting practices.

6. Security & Data Storage

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. We use Secure Socket Layer (SSL) encryption for all data transmitted via our forms.

Your data is primarily stored on secure servers. If we utilize cloud providers that store data overseas, we take reasonable steps to ensure they comply with privacy standards comparable to the Australian Privacy Principles.

7. Access and Correction

Under the Privacy Act, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of any information that is inaccurate, out of date, or incomplete.
• Request that we delete your information (subject to legal retention requirements).

To exercise these rights, please contact our Privacy Officer at the email listed below.

8. Complaints and Contact

If you have a concern about how we have handled your privacy, please contact us first so we can resolve the issue.

Privacy Officer:
Email: privacy@aubusinessloancompare.com.au
Address: Level 1, 100 Example Street, Sydney NSW 2000

If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.